Go to www.hempworx.com and in the top right hand corner on a PC or at the top of the screen on your mobile device, click LOGIN. Enter the username and password you set up when you first ordered. If you do not remember your username and password, go to LOGIN and under the big blue login button, it says Need Password Help? Click that. In the third box, enter your email address and the system will send your information to you. If you do not see it within a few minutes, check your junk folder. If it doesn’t arrive, call HempWorx Corporate Customer Service for account help at: +1 (888) 877-5436 or you can also email firstname.lastname@example.org.